Tuesday, December 4, 2012

Aged Care Complaints Scheme

If you have a concern about the care you or someone else is receiving, it is important that you talk about it. Complaints can help care providers improve their services and quality of care. For more detail on:
  • Raising your concern with the service provider
  • Lodging a complaint
  • Asking for a review of a decision or process
  • Frequently asked questions
  • Contacting an advocacy service
  • Reforms to the Aged Care Complaints Scheme
  • Latest information about that Scheme
See
health.gov.au/../ageing-complaints

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